Shipping

DELIVERY TIME:

* Delivery time may vary and depends on the product size & type ordered.

SHIPPING:

Shipping costs are only calculated once based on the largest product in the shopping cart see here:

* Customs costs are not covered. Customs costs may arise when importing orders outside the EU, e.g. for deliveries to CH, UK, USA, CA, UAE.

SECURE SHIPPING:

Safe and fast shipping including shipment tracking with our shipping partners:

We will send you the tracking number of the package by email as soon as it has been sent. This way you can track the delivery at the same time.

RETURN:

If you have any questions about returns & cancellations, please send an email to info@janucanvas.de or use our contact form

14 days return policy
Personalized products are not exchangeable or refundable
The costs of the return are borne by the sender of the goods, i.e. the customer
As soon as we receive the return, the purchase amount (excluding shipping costs) will be refunded to you

You can find further information in our cancellation policy and our terms and conditions .